You may contact the Plan Office via mail, email, or fax. Please remember that many of your questions involve research and additional time to provide you with the most accurate information available.
Normal operating hours are Monday through Friday from 9:00 a.m. until 5:00 p.m., EST (6:00 a.m. until 2:00 p.m. Pacific Standard Time).
After-hour emergency services are available. The after-hour emergency services are NOT to be used for regular bookings. Regular bookings should only be made using the Plan's Travel Coordinator. Use of after-hour services should be used only for emergencies while traveling. Fees for after-hour services are charged Monday through Friday between the hours of 5:01 p.m. and 8:59 a.m., Eastern Standard Time; between the hours of 5:01 p.m. Friday though 8:59 a.m. Monday, Eastern Standard Time; and all day on holidays. After-hour fees in excess of original booking fees charged during normal operating hours of the Travel Coordinator will not be reimbursed. The toll free emergency telephone number is (877) 486-7370. The number for Maryland local calls and Long Distance is (443) 977-4169.
|Baltimore Plan Office||San Francisco/Oakland|
|1005 Eastern Ave||548 Thomas L. Berkley Way|
|Baltimore, MD. 21202||Oakland, CA. 94611|
|Tel. No. (410)547-9111 (ext. 1277/1278)||(510)663-6810|
|Fax No. (410)547-0935||Fax No. (510)663-6818|
|West Jefferson Industrial Medicine||American Family Care Urgent Care|
|107 Wall Blvd.||5568 Weslayan Street|
|Suite A||Houston, TX 77005|
|Gretna, LA 70056|
|Tel. No. (504) 433-5070||(713)666-7050|
|General Benefit Informationemail@example.com|